Review Sources
Connect or import reviews from the platforms your customers use. Direct integrations sync data automatically, while manual imports keep the workflow usable for any source.
Google Business Profile
Not connectedDirect connectionConnect Google Business Profile to sync business locations, pull reviews, and eventually publish approved responses.
OpenTable
Import availableManual importImport OpenTable reviews for categorization, guest sentiment insights, draft responses, and approval workflows.
Yelp
Import availableManual importImport Yelp reviews to monitor guest feedback, identify recurring issues, and generate brand-safe response drafts.
TripAdvisor
Import availableManual importImport TripAdvisor reviews for hospitality, restaurant, travel, and service-based reputation management.
Facebook Reviews
Import availableManual importImport Facebook recommendations and reviews to include social feedback in your reputation workflow.
General Review Import
AvailableUniversal importPaste or upload reviews from any platform that is not directly connected yet.
How this category works
Reviews can enter the system through a direct connection, manual paste, or upload. Once imported, they move through categorization, risk review, draft response generation, QA, and approval.